The Ibadan Electricity Distribution Company (IBEDC) has announced the arrival of new meters for customers, aiming to improve service delivery and combat issues with estimated billing. This news comes as a welcome relief for residents struggling with inaccurate electricity charges.
Francis Agoha, Acting Managing Director of IBEDC, encourages customers to register for meters through the official platform, msms.ibedc.com. This website, designed under the Meter Asset Provider (MAP) Scheme, streamlines the metering process for a secure and efficient experience.
Recent reports of unauthorized individuals collecting cash for meters and services have prompted a strong warning from IBEDC. To safeguard transactions, Agoha emphasizes using the official website for both registration and payments.
For added convenience, IBEDC offers various secure payment options. These include IBEDCpay, USSD codes, 24-hour Self-Service Kiosks, IRecharge, and Fets Wallet. Customers with limited online access who require cash payments are urged to obtain valid receipts with a customer copy to prevent fraud.
Agoha urges customers to remain vigilant and avoid engaging with unauthorized agents claiming to represent IBEDC.
For further information or assistance, customers can contact IBEDC customer service at 07001239999 or visit their website, www.ibedc.com.